Before proceeding with browser test, verify your existing version or install a new Java Virtual Machine (JVM)
Meeting tools require Sun JVM version 1.4.2 or above. You can confirm your current version of JVM or install the latest JVM by accessing www.java.com web site maintained by Sun Microsystems.
Click Test My Browser button below to check whether your browser is properly set up for running web meetings. Clicking this button will open a meeting in a new window, in which you can try out various tools (including audio and video feeds, if you are using them).
If the meeting window opens and you see the new meeting, then your browser is setup correctly for running new meetings.
Security Warnings
After the meeting window opens, you may see security warnings informing you that you are about to download a program (the Sametime Meeting Room) digitally signed by International Business Machines (IBM). Accept these warnings or you will not be able to test and or participate in the meeting. You will need to install this component only once. Future meetings will use an existing component.
Correcting Problems
If the meeting room does not open, follow the instructions in the messages to correct any problems. After correcting any problems, you may need to close the window and click the button again to restart the test.
Checking system settings
To check your system settings, and see if you need to make any changes to your browser set-up, choose View - Startup Messages in the meeting room.
Checking connection information
If the network security settings in your organization limit the Internet hosts you can access, ask your IT departament to allow access to the www.utex.com and meeting.utex.com Internet hosts on standard http port (80). Also, make sure that the system participating in the web conferencing session is allowed to run Java applets (conferencing tools) hosted by the UTEX servers.
To check whether there are any connection issues after the meeting starts, choose View - Meeting Room Status Log from the meeting room menus.
Testing audio and video tools
If you want to use your computer's audio or video capabilities in a meeting, you should test these tools in the meeting room by speaking into the microphone and checking your picture in the video tab (if you have a Web camera). Your computer must include a supported sound card and camera to use these facilities. Note that you can attend a meeting that uses video even if you do not have a camera. Click here to read about audio and video support
Turning off pop-up blockers in your browser
If your browser uses a pop-up blocker, some capabilities in the meeting room will not be available. See the help for your browser or for your installed pop-up blocker to determine how to turn off pop-up blockers for the computer that runs online meetings.
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